Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
clean rooms
rude service
lacking essential services
8.2/10
Great
Rooms
7.7
Location
6.0
Service
5.0
Dining
7.3
Guest reviews
8.2/10
based on 3 reviews
7.7
7.7/10 based on 249 reviews
Kelly
United Kingdom,
April
2024
6.4/10
The hotel had some positives like clean rooms and good AC, but the overall service was rude and unfriendly. The location was convenient for getting around Chiang Mai easily. The dining options were satisfactory with plenty of veggie dishes. The facilities were decent but lacked some essential services like laundry.
Rooms
8.0
My room was perfect - very clean, good working AC, and pleasant to stay in.
Service
5.0
The service was very unfriendly and impolite, which was disappointing.
Location
7.0
The location was convenient for getting around Chiang Mai easily.
Dining
7.0
The dining was perfectly satisfactory with a variety of options including veggie dishes.
Facilities
6.0
The facilities were decent but lacked some essential services like laundry.
convenient location
rude service
Malcolm
United Kingdom,
March
2024
6.8/10
The hotel offers clean rooms with air conditioning, but the design may feel dark and dated. The service had a mix of helpful and unfriendly staff. The location is convenient for transportation, though lacking interesting nearby attractions. The dining experience was decent with a focus on fruit and veggie options. Overall, a decent value for the price paid.
Rooms
7.0
The rooms are a tad dark and almost prison/old boarding school looking, but they were clean and had air conditioning.
Service
6.0
The service was a mix of really helpful and understanding staff with some who seemed impatient and unfriendly. However, overall, they were friendly.
Location
6.0
The hotel is somewhat dilapidated and could do with some investment but is conveniently close to the Chiag Mai train station and accessible for transportation.
Dining
8.0
The dining options were quite good, with a focus on fruit and veggie-filled dishes. However, there could be more variety.
Facilities
7.0
The facilities offer necessary amenities for a comfortable stay.
Eric
United Kingdom,
January
2024
5.8/10
My stay at the hotel was quite pleasant overall. The rooms were impeccable, very clean, with a good working AC, which made it very comfortable to stay in. However, the lack of soundproofing made it a bit noisy at times. The staff took direct action with a guest who was disruptive, which was impressive.
Rooms
8.0
The rooms were perfect, very clean, good working AC, and very comfortable to stay in.
Service
5.0
The service was subpar; the staff seemed unfriendly and impolite, not showing interest in guest needs. I even had a frustrating experience where I ended up paying for breakfast again due to being ignored.
Location
5.0
The hotel is far from the center with limited dining and shopping options nearby. However, being close to Chiang Mai train station was convenient, especially with easy access using a rented scooter.
Dining
7.0
The dining experience was satisfactory with a variety of options available from 6.30 to 10.30; however, there were not many dining choices close to the hotel.
Facilities
6.0
The pool area lacked greenery and shade, feeling barren and not very welcoming. However, the hotel offered a variety of services like car hire, dry cleaning, and shuttle service for added convenience.